Contact Us
Offices 19th Floor, Equitable Tower, 8751 Paseo de Roxas
Makati City 1226
Telephone : + 63(2) 856-8134 to 37
 
Or email us at helpdesk@bancnetonline.com

 You may also contact your bank directly:

Bank Helpdesk Number
Allied Bank 819-0585 / 816-3311 loc. 3053 and 3642
Asia United Bank within office hours: 687-0051 / beyond officer hours: 636-6103
Banco Filipino 812-7725
Banco San Juan 8813447 / 8826349
Chinabank 8920221 / 8855430 / 8855426
China Bank Savings 8920221 / 8855430 / 8855426
CTBC Bank 8401234 / 9889287 loc 8004-8009 / 8601-8602 / 8609
Citibank 9959999
Citibank Savings 9951888
Citystate Savings Bank 4701495
City Savings Bank 09192208919
ECTK Solutions Inc 8865871-72 loc 158 / or cellphone 0908-1484966
East West Bank 888-1700 and Domestic Toll Free number: 1-800-1888-8600
East West Rural Bank (085) 342-3456
Export Bank within banking hours - 8780449
Equicom Savings Bank Tel No.: (02) 241-5952 / Fax No.: (02) 241-8945
EqB ATM Center: 828-37-84 loc 244 / 243 / 246 / 245
HSBC / HSBC Savings 85800
Katipunan Bank 24/7 Customer Service Hotlines
Globe 0927.676.8655
Smart 0939.607.4608
Sun 0942.522.6024
Malayan Bank 8920378 / 8934283
Maybank 521-6170 and 523-7777 loc. 184 / beyond banking hours 521-6170
Metrobank 898-8000 press 1 then 2
Nationlink Network through Nationlink's member banks
OK Bank (033) 5083960
PBCOM office hrs - 8307000 loc. 7176 to 7138 and 7076 / beyond office hrs 8307000 loc. 7396 and 8893121
Philippine Business Bank 3633000
Philippine National Bank 5263335
PNB Savings Bank 8163311 loc. 3327
Philtrust 524-9061 loc 223 / 224
PostBank 521-4249/ 5270053 loc 151
PSBank 8858888
QCRB (042) 6601827 / 6601830
RCBC 8949000 loc. 9577
RCBC Savings Bank 7241710 beyong banking hrs. 6341444
Robinsons Bank within office hours 6372273 beyond office hours 7029500 loc. 290-291
Real Bank 9204541 / 9205179
Security Bank 8879188 / 8879177
Standard Chartered 8782888/ 8301111 press 3
Sterling Bank of Asia 7216000
Tiaong Rural Bank, Inc. (043) 702-8342; Domestic Toll-Free(PLDT Only)
World Partners Bank 8684459 loc 201-202
Yuanta Savings Bank 8453846